Prior to returning merchandise, YOU MUST OBTAIN AN RMA (Return Material Authorization) NUMBER from RosTech's RMA Department.
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Your RMA number must be clearly marked on the outside of the box. Returned products with no RMA number visible on the box may be returned.
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For indirect customers and end-users, we recommend contacting your distributor or reseller for RMA service.
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In order for us to provide you with the best possible service please describe your problem in as much detail as possible.
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IF THE PRODUCT HAS BEEN ABUSED, IMPROPERLY USED OR ALTERED WITHOUT AUTHORIZATION, THE RMA NUMBER WILL BE VOIDED AUTOMATICALLY. THE MERCHANDISE WILL THEN BE RETURNED TO CUSTOMER AT THEIR OWN EXPENSE.
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You may request an RMA onlineor print it out and send by fax 514.521.5900 or use the e-mail option.
ATTENTION! You can fill this form directly on your computer!
